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Assistant Front Office ManagerPosted by: Goring Hotel
Posted date: 2016-Jul-27
As one of the largest Hotel investors, Goring Hotels are rapidly expanding. We have an exciting opportunity for an individual to be part of this dynamic Hotel. The Goring Hotel is looking for a devoted and hardworking Workers
Job Position: Assistant Front Office Manager.
Job Description and Your duties are as follows:
Assist the front office manager.
In charge of all front desk operations.
Dispatch courier mails and keep record of them.
Coordinate ID and other visitor’s cards.
Answering questions about the companies’ policies, services and handling of any client complains.
Come up with financial rate, create budget and decide which departments receive certain allocations.
Train front office employees on better customer service.
Oversee front desk operations and ensure client receives 100% satisfaction.
Resolve client complains in a timely manner and respond on time to any complaints.
Participate in interacting with guests and ensuring that shift duties are handled by front desk employees.
Handle guest security and create functional emergency procedures.
Handle all of the company’s petty cash.
In charge of faxing documents to various locations on a timely manner.
The Goring is a Quintessentially Luxury Hotel. For over a century it has welcomed Heads of State, Presidents, World Leaders and Royalty. The great and the good, the famous and the infamous have walked the corridors and enjoyed the sophistication and discretion of this great hotel.
If you would like to join the Goring team, we would love to hear from you! Send in your CV.
(We will provide you with the training and development that will support your future aspirations).
All visa processing for foreign applicants are done within 21 working days of application